Frequently Asked Questions
Quick answers to common questions about Quant Dash.Getting Started
How much capital do I need to start?
How much capital do I need to start?
Minimum recommended: $500 USDTBreakdown:
- $100+ in PUMPKIN tokens (for platform access)
- $400+ for trading (more is better for diversification)
- Vortex DCA: $500+ recommended
- Perp Market Maker: $1,000+ recommended
- Multiple symbols: $2,000+ recommended
What exchanges are supported?
What exchanges are supported?
Currently supported:
- BloFin - Primary exchange, best integration
- Bybit - Full support, popular choice
- HTX (Huobi) - Perpetual futures
- WEEX - Perpetual futures
- Defx - Decentralized exchange on Base
Do I need coding skills?
Do I need coding skills?
No! Quant Dash is designed for non-technical users.
- Use the dashboard to configure bots
- Select from pre-built presets
- Advanced users can edit JSON configs if desired
Is my money safe?
Is my money safe?
Your funds never leave your exchange account.
- API keys have NO withdrawal permission
- Even if keys are compromised, funds cannot be withdrawn
- We never have access to your private keys or passwords
- All trading happens directly on your exchange account
PUMPKIN Token
What is the PUMPKIN token?
What is the PUMPKIN token?
PUMPKIN is a utility token on the Sui blockchain that grants access to Quant Dash.
- Required: Hold $100+ worth to use the platform
- Not spent: Just hold in your wallet, not consumed
- Tradeable: Can be sold anytime on DEXs
Where do I buy PUMPKIN?
Where do I buy PUMPKIN?
PUMPKIN trades on Sui DEXs:
- Get a Sui wallet (Sui Wallet, Suiet, etc.)
- Buy SUI tokens (from CEX or bridge)
- Swap SUI for PUMPKIN on a Sui DEX
Why is there a token requirement?
Why is there a token requirement?
Token-gating serves multiple purposes:
- Prevents spam/abuse
- Aligns user interests with platform
- Creates sustainable development funding
- Limits access to serious traders
Trading & Strategies
Which strategy should I use?
Which strategy should I use?
Quick guide:
See the Strategy Overview for detailed comparison.
| Your Situation | Recommended Strategy |
|---|---|
| Beginner | Vortex DCA (Conservative preset) |
| Want to accumulate | Vortex DCA |
| Range-bound market | Perp Market Maker |
| High volatility | XGrid |
| $500-1000 capital | Single strategy, 1-2 symbols |
| $2000+ capital | Multiple strategies/symbols |
What returns can I expect?
What returns can I expect?
Honest answer: Returns vary significantly based on market conditions, strategy, and settings.
- Market making in good conditions: 0.1-0.5% daily
- DCA in trending markets: Depends on entry/exit timing
- Bad conditions can result in losses
- Past performance doesn’t guarantee future results
- Start small to understand behavior
- Never risk more than you can afford to lose
Can I run multiple bots?
Can I run multiple bots?
Yes! You can run multiple bots simultaneously:
- Different symbols on the same exchange
- Same symbol on different exchanges (arbitrage)
- Different strategies for diversification
How do I know if my bot is working?
How do I know if my bot is working?
Check these indicators:
- Status: Green = running, Red = error
- Orders: Should see open orders in dashboard
- Logs: Trading console shows activity
- Positions: Track open positions and P&L
Risk & Safety
Can I lose money?
Can I lose money?
Yes, trading involves risk.Possible loss scenarios:
- Market moves strongly against your position
- Liquidation if using high leverage
- Extended drawdown before recovery
- Black swan events (exchange hacks, flash crashes)
- Start with conservative presets
- Use auto-hedging for protection
- Never risk more than you can afford to lose
- Diversify across symbols/strategies
What happens if my bot goes offline?
What happens if my bot goes offline?
If the bot disconnects:
- Existing positions remain open
- Open orders stay on exchange
- No new orders placed until reconnect
- Positions may not be managed (risk!)
- Set stop losses on exchange manually
- Use auto-hedging for large positions
- Monitor positions even when bot is off
How does loss management work?
How does loss management work?
The bot uses tiered loss management:
See Risk Management for details.
| Loss Level | Action |
|---|---|
| 0-1% | Normal trading |
| 1-3% | Widen spreads, reduce size |
| 3-6% | Stop new entries, defend only |
| 6%+ | Exit priority mode |
| 10% | Hard stop - close all |
What is liquidation and how do I avoid it?
What is liquidation and how do I avoid it?
Liquidation = Exchange forcibly closes your position when margin is insufficient.Avoid by:
- Using lower leverage (start with 10x or less)
- Keeping wallet exposure under 30%
- Enabling auto-hedging
- Setting hard stop losses
- Monitoring positions regularly
Technical Issues
Bot won't start - what do I check?
Bot won't start - what do I check?
Common issues:
- API Keys: Verify correct and have Trade permission
- Balance: Ensure funds in correct wallet (Futures, not Spot)
- Symbol: Check symbol is valid and tradeable
- Exchange: Verify exchange connection works
Why are my orders being cancelled?
Why are my orders being cancelled?
Normal behavior:
- Grid refresh repositions orders as price moves
- Orders cancel when price moves too far
- Rate limiting may cancel excess orders
- Increase
grid_refresh_interval - Reduce number of grid levels
- Check exchange rate limits
What are the system requirements?
What are the system requirements?
Quant Dash is a web application - no installation needed!Requirements:
- Modern web browser (Chrome, Firefox, Safari, Edge)
- Stable internet connection
- Exchange account with API access
Account & Billing
Is there a monthly fee?
Is there a monthly fee?
No monthly subscription fees.
- One-time token requirement (PUMPKIN)
- No trading fees beyond exchange fees
- No hidden charges
Can I use the platform for free?
Can I use the platform for free?
You need to hold PUMPKIN tokens to access the platform.The tokens are:
- Your own asset (not spent)
- Sellable anytime
- A one-time purchase
How do I contact support?
How do I contact support?
Community Support:GitHub:Response time: Usually within 24 hours.
Advanced
Can I create custom strategies?
Can I create custom strategies?
Currently, you can:
- Customize presets extensively
- Adjust 100+ parameters
- Create your own config files
Is there an API?
Is there an API?
Yes! The dashboard uses a REST API that advanced users can access:
- WebSocket for real-time updates
- REST for configuration and control
Can I run my own instance?
Can I run my own instance?
The platform is currently hosted - self-hosting is not supported.Benefits of hosted:
- No server management
- Automatic updates
- 24/7 uptime
- No technical setup